Warranty Policy
For ceramic coating and paint protection film services by voxdfania.com (LLC).
1. Coverage
We warrant professional workmanship and materials. Covered: application defects and premature failure under normal use and proper maintenance.
2. Duration
Ceramic coating: 2–5 years. Paint protection film: 5–10 years. Exact period in your service agreement.
3. Exclusions
- Accidents, misuse, negligence, improper maintenance.
- Normal wear, swirl marks, minor scratches.
- Pre-existing paint defects.
- Automated washes, abrasive cleaners, harsh chemicals.
- Third-party repairs without approval.
4. Claims
- Contact us within 14 days of discovery.
- Provide details and photos.
- We review and may inspect.
- If valid: repair/reapply at no cost, or refund/credit.
5. Your Rights
Under Law of Ukraine No. 3153-IX 'On Consumer Protection' dated 10.06.2023, you have pre-contractual information and dispute rights. We comply with Law of Ukraine No. 675-VIII 'On Electronic Commerce' dated 03.09.2015 (identification) and Law of Ukraine No. 2297-VI 'On Protection of Personal Data' dated 01.06.2010.
6. Contact
voxdfania.com (LLC)
Business Center Podil Plaza, 15 Sahaidachnoho St, Kyiv, 04070, Ukraine
Email: contact@voxdfania.com
Phone: +380 951 889 5563
EDRPOU: 54318181
Managing Director: Michael Schmidt